Your Local Appliance Repair Company
Located in southwestern Ontario, London is a vibrant city known for its rich history, thriving neighborhoods like Byron, Old North, and Masonville, and a strong sense of community.
Whether you're living near Western University, the Thames River, or in the heart of downtown London, homeowners here take pride in maintaining their homes with high-quality appliances—many of which include the elegant and high-performing Smeg brand.
That’s where Profixx comes in. We are your trusted local experts in Smeg appliance repair across London, Ontario.
At Profixx, we specialize in the repair and maintenance of premium SMEG appliances. Our technicians are highly trained and have extensive hands-on experience with European appliance systems.
Whether you live in Westmount, Oakridge, or Fanshawe, we’re just a phone call away, providing same-day and next-day repair services to keep your home running smoothly.
We understand the intricate design and advanced technology behind Smeg appliances. Our London-based team provides detailed diagnostics, genuine parts replacements, and long-term solutions. Below is a breakdown of the Smeg appliances we repair throughout the London area.
Smeg refrigerators are the centerpiece of many modern and retro-inspired kitchens, especially in homes around Woodfield Historic District and North London. From built-in units to their iconic FAB models, Smeg fridges require specialized attention.
If you're experiencing cooling issues, loud noises, or ice buildup, Profixx's fridge repair experts provide in-home diagnostics and swift repairs. We service both vintage and modern Smeg refrigeration systems, ensuring your food stays fresh and your appliance remains energy-efficient.
Located near White Oaks Mall or Uplands, and dealing with a Smeg washer that won’t spin or drain? Smeg washing machines are known for their quiet performance and sleek design, but even the best machines can experience motor issues or error codes.
Profixx's washer repair technicians have the tools and knowledge to repair all Smeg washer models. We offer flexible scheduling for busy households, including homes near Victoria Hospital and Boler Mountain.
In areas like Hyde Park and Summerside, homeowners trust Smeg dryers for reliable and gentle fabric care. But when a dryer takes too long to dry or fails to start, laundry piles up fast. Profixx offers expert Smeg dryer repairs using original manufacturer parts.
We handle issues related to heat elements, sensors, and belts—restoring optimal drying performance in no time.
Smeg’s line of ovens and ranges adds luxury to kitchens in Riverbend and East London. If you have a multifunction electric oven, these appliances need expert calibration when heating becomes uneven or when electronics malfunction.
Profixx oven and range repair technicians in London are trained to repair convection systems, digital timers, broilers, and more—bringing precision and peace of mind back to your cooking experience.
If your Smeg cooktop in Southcrest or Stoneybrook isn’t igniting or controlling temperatures properly, Profixx is ready to help. From induction to stovetops, our stove repair experts ensure safe, responsive, and efficient performance.
Whether it’s a faulty igniter, burner issue, or control panel glitch, we restore full functionality with quick, on-site service.
Smeg dishwashers are common in homes across Downtown London and West London, valued for their compact size and European engineering. When these appliances stop draining, leak, or show warning lights, Profixx delivers targeted solutions that last.
We fix everything from clogged pumps to faulty door seals. Our local dishwasher repair technicians arrive promptly and work around your schedule to minimize disruption.
Error Code | Meaning of Error Code(s) | Ways to Fix the Error |
---|---|---|
E1 | Aqua-stop activated. Leak detected. | Check the water supply, inlet hose, and drain hose for blockages or leaks. You might also need to check for water in the base of the machine and clear it. |
E2 | Anti-spilling device. | Check for blockages in the drain pipe and clean the drain filter. If clear, inspect the drain pump and its components. Also, examine the water level sensor and ensure the water supply is functioning properly. Refer to the manual or contact Smeg support if the issue continues, and seek professional help if needed. |
E4 | NTC short circuit or interrupted. | Check the water supply, then inspect the temperature sensor, its wiring, and connections, and potentially the heater. If the issue persists, a professional repair might be needed. |
E5 | Water filling issue. | Check for blockages in the water supply hose, clean the filter in the inlet hose, and ensure the water tap is fully open. If the issue persists, the inlet valve or flow meter might be faulty and require replacement. |
E6 | Draining issue. | Check for any blockages in the pump filter and drain hose. If those are clear, the pump itself might be faulty, and professional repair or replacement might be needed. |
E10 | Motor over current. | Check the water supply, inlet hose for kinks or blockages, and the water inlet valve. If these checks don't resolve the issue, the water inlet valve may need replacement. |
E11 | Motor triac short circuit. | Check the water supply, clean the filter in the inlet hose, and ensure the drain hose is correctly positioned and not kinked. If the issue persists, it could be a faulty fill valve or a problem with the motor controller, potentially requiring professional repair or replacement of components. |
Error Code | Meaning of Error Code(s) | Ways to Fix the Error |
---|---|---|
Err1 | Defective sensor detected. | Check the sensor position, unplugging and replugging the oven, or contacting a service technician for assistance. |
Err2 | Over temperature error. | Let the cooktop cool, remove any obstructions, and ensure you're using proper induction cookware. Try resetting the oven by turning off the power. If the issue persists, it could be a faulty temperature sensor or control board, requiring professional repair. |
Err3 | Incorrect probe position. | This usually requires a Smeg engineer to investigate and potentially repair or replace the faulty probe, as the error cannot be reset. |
Err4 | Door fault. | Ensure the door is securely closed and re-attempt starting the oven. If the issue persists, the door lock or its wiring may need inspection or replacement. |
Err5 | Fan oven heating element failure. | Resetting the oven by turning off the circuit breaker for a minute or two and then turning it back on. If the problem persists, it may be a more serious issue, and you might need to contact Smeg Service for further assistance. |
Err6 | Oven fan motor error. | Try unplugging the oven for 10 minutes, then turn off the breaker (not the main breaker) for another 10 minutes, and then plug the oven back in. If the error persists, the fan motor may need replacement. |
Err7 | Grill heating element failure. | Replace the grill's heating element. If you're not comfortable with electrical work, it's best to contact a qualified technician for assistance. |
Error Code | Meaning of Error Code(s) | Ways to Fix the Error |
---|---|---|
E2 | Overfill detected. Possible inlet valve issue. | Ensure the drain hose and filter are clear of any blockages, then check the pressure switch and its wiring, and finally, verify the water supply is adequate. |
E3 | Not heating. Possible heater fault or heater relay fault. | If the heating element is faulty, it will need replacement, which is best done by a technician. If the heating element is working, a faulty thermostat could be the cause, as it regulates temperature. |
E4 | Thermistor fault or bad wiring. | Check the water supply valve, inspecting the inlet hose for kinks, and ensuring proper water pressure. If the issue persists, contacting a professional technician is recommended. |
E5 | Water fill issue. Kinked hose or inlet valve fault. | Reset the dishwasher, checking the water supply and inlet hose, cleaning the filter, and inspecting the drain pump. |
E6 | Heater is working with no water in the dishwasher. | Check the drain hose for kinks or blockages, inspect the siphon and filter, and if the issue persists, contact Smeg's after-sales service. |
E7 | Draining issue. Clogged filter or blocked drain pump. | Reset the dishwasher by turning it off, then on. If the problem persists, inspect the turbidity sensor and its wiring, or consider a professional technician. |
E9 | Pause in test mode. – Not an error. | Check for any blockages in the water supply lines and ensure the water tap is fully open. If the issue persists, the flood sensor in the base might be faulty, or there could be a leak causing water accumulation. |
Error Code | Meaning of Error Code(s) | Ways to Fix the Error |
---|---|---|
E1 / 1st flashing, 5th lit | Flood protection system is on. Probable leak. | Try tilting the dishwasher slightly backward to drain any excess water and reset the flood protection system. Then, check the water inlet hose for kinks or blockages, and ensure the water supply tap is fully open. If the problem persists, it might require a more thorough inspection or replacement of the inlet valve, and it's advisable to contact an appliance repair service. |
E2 / 2nd flashing, 5th lit | Safety pressure switch activated. | Check the water supply, inlet hose, and pressure switch. If needed, you can also try a reset procedure to see if that clears the error. |
E3 / 1st, 2nd flashing, 5th lit | Not heating. | First ensure the water supply valve is fully open, the inlet hose is free from kinks or blockages, and water pressure is sufficient. Next, test the heating element using a multimeter and replace it if it’s faulty. If the heating element is functioning properly, check the thermostat, which may be resettable on some models. Also, inspect the wiring and connections between the heating element and control board for any damage or disconnection. Try resetting the dishwasher by turning it off or unplugging it for a few minutes before turning it back on. If the issue persists, it's best to contact a qualified Smeg appliance technician for professional assistance. |
E4 / 3rd flashing, 5th lit | Temperature sensor error. | Start by checking the drain hose for kinks, blockages, or pinches, then clean the dishwasher filter thoroughly to remove any debris. If the hose and filter are clear, inspect the drain pump for clogs or faults and clean or replace it if necessary. Next, try resetting the dishwasher by following the instructions in your user manual. If the issue persists, contact a qualified technician for further diagnosis |
E5 / 1st, 3rd flashing, 5th lit | Water filling issue. | Check the dishwasher's inlet valve, ensure the water supply tap is fully open, and inspect the inlet pipe for any kinks or blockages. If these steps don't resolve the issue, consider a reset of the dishwasher or contacting a qualified appliance technician. |
E6 / 2nd, 3rd flashing, 5th lit | Draining issue. | Check for blockages in the drain hose, siphon, and filter. If those are clear, the drain pump itself might be faulty and need replacement. |
E7 / 1st, 2nd, 3rd flashing | Flowmeter detected when not fitted reset required. | You'll need to reset the dishwasher and potentially address a faulty control board or other issues. |
Use the online enquiry form or the phone to get in touch with our committed customer service team. Describe the issues you have with your SMEG appliances.
Our skilled specialists will schedule a time to examine the problem. You will be given a thorough price indicating the anticipated repair costs after this inspection.
After receiving your approval, our specialists will proceed with the repair using only genuine SMEG parts.
A thorough testing process follows the repair to guarantee that your appliance is operating at its highest level.
Before we wrap up our service commitment, we put a priority on your satisfaction and request your approval.